Golden Guard Character Mug

• Most items are shipped within 2-4 weeks. However, some items might take as long as 10 weeks to ship. Unless otherwise noted on the listing.
• Preorders for forthcoming books will not ship until on, or just before, the release date.
• Tracking information will be sent when it is generated, not when the item is in the mail. It is possible for 5-14 day delays (depending on the item) to occur between the two.
• Individual books are wrapped in bubble wrap and shipped in a rigid mailer.
• Orders for multiple books are shipped in boxes with extra packaging for protection.
• Depending on shipping selections and items, some swag and books might not ship together in the same package.
• If shipping to an address in the USA, it might be cheaper shipping to place two orders - one for books and one for merch - due to shipping options.

Due to the personalized and made to order nature of many of my items, I am unable to accept returns as a standard practice. That said, it is my goal that every buyer is happy with their items. So if, for any reason, you find yourself unhappy with your purchase, please contact me (Elise Kova) so we can find a resolution.